Technical support plays a fundamental role in resolving issues related to devices, software, and IT services.
With the aim of training professionals in this constantly evolving field, Google has launched an exciting online technical support course.
This course provides students with the opportunity to acquire fundamental knowledge in this profession, from the functioning of operating systems and networks to cybersecurity and customer service.
Google’s course focuses on providing comprehensive training in technical support and preparing students for a career in information technology.
Participants will learn the basic and essential concepts necessary to efficiently address and solve technical problems.
The course content covers a wide range of topics related to information technology.
Students will learn about binary system operations, how to build a computer from scratch, select and install an operating system, understand the intricacies of the Internet, and discover how applications work on a computer, among other subjects.
If you’re interested in taking the course for free, follow these steps:
- Go to the Coursera platform and search for the Google Technical Support course.
- On the course page, look for the “Enroll” or “Buy Course” option and scroll down.
- If the course offers the option to audit, you will see a link that says “Audit Course.” Click on that link.
- You will be redirected to the confirmation page for the audit option. Make sure to read all the information to understand the limitations of this option. If you agree, click on “Audit Course.”
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It’s important to note that the audit option is not available in all courses, but if it is available in the Google Technical Support course, it’s an excellent way to access the content for free and gain valuable knowledge.
Take advantage of this opportunity to learn from experts and expand your knowledge in technical support.
Don’t wait any longer, access the course today and start your journey to success in the world of technology!
